Q: How do we make sure our patients know they have a choice when it comes to getting a breast pump?
A: Patient choice is an important consideration. Our suggested protocol for ensuring patients know they have a choice is to communicate this clearly when introducing the Breast Pump Depot® program to patients. Appropriate patient choice is protocol language for a hospital to adopt is as follows:
"You can choose where you get your breast pump, but we have a program that helps moms that qualify get breast pumps very quickly and easily at no out-of-pocket cost. Would that help you?"
Some facilities have patients sign a form documenting their choice to use Breast Pump Depot®. Upon request, we are happy to provide an example of this form.