As you may be aware, our healthcare organization partners are experiencing and reacting to various levels of impact due to COVID-19.  During this public health crisis, URS Medical is committed to ensuring our patients receive the products and supplies needed to care for their loved ones at home.  We are coordinating our efforts with national manufacturers and distributors.  This will aid in the timely provision of continuous medical care from URS to our patients.

URS Medical is making every effort to support and comply with the decisions of health officials and government leaders to help contain the virus.  As we learn more about COVID-19 through trusted sources, we will continue to adapt our business as necessary, to protect the well-being of our patients and employees.

If you have any questions or need to speak with one of our specialists, please call us at 888-877-6334.

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Q: How do we make sure our patients know they have a choice when it comes to getting a breast pump?

A: Patient choice is an important consideration. Our suggested protocol for ensuring patients know they have a choice is to communicate this clearly when introducing the Breast Pump Depot® program to them. Appropriate patient choice protocol language for a hospital to adopt is as follows:

"You can choose where you get your breast pump, but we have a program that helps moms that qualify get breast pumps very quickly and easily at no out-of-pocket cost. Would that help you?"

Some facilities have patients sign a form documenting their choice to use Breast Pump Depot®. Upon request, we are happy to provide an example of this form which includes the following language:

PATIENT NOTICE 

(To be printed on Facility’s letterhead) 

Dear Patient: 

To promote breastfeeding among new mothers, ("Facility") has entered into an arrangement with The Breast Pump Depot ("Breast Pump Depot") to provide breast pumps for our patients. The Breast Pump Depot is an on-site service that can provide you with a breast pump when you are preparing to discharge from the hospital. 

You have the right to receive this item from any supplier, though not all health insurance plans contract with all suppliers. You may elect to receive the item from Breast Pump Depot, or another supplier of your choice. Please be advised that Facility has a contractual arrangement with Breast Pump Depot, but neither Breast Pump Depot nor Facility receive any compensation through the arrangement. If you do not wish to use Breast Pump Depot as your supplier for your breast pump, please let Facility staff know. 

By signing this notice below, you are indicating that that you understand the relationship between Facility and Breast Pump Depot, you have had the opportunity to select a supplier, and you have chosen Breast Pump Depot as your breast pump supplier. 

If you have any questions, please let us know and we will be happy to discuss them with you. 

Sincerely, 

_________________________________ 

[Patient Coordinator Staff] 

 

Patient Signature ___________________________ 

Patient Printed Name _________________________ 

Date  ___________________ 

 

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